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Legal & Privacy Policy

Legal

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cool Apple Ltd’s relationship with you in relation to this website.

The term “Cool Apple Ltd” or “us” or “we” refers to the owner of the website whose registered office is Cool Apple Ltd, Unit 4, Manor Farm, Churchend Lane, Charfield, Gloucestershire, GL12 8LJ. Our company registration number is 06838557. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Cool Apple’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Cool Apple and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Cool Apple. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Cool Apple takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Internet copyright notice

This website and its content is copyright of Cool Apple – © Cool Apple 2009. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

We respect the privacy of everyone who visits this website. As a result we would like to inform you regarding the way we would use your personal data. We recommend you to read this ‘Privacy Policy’ and ‘Controlling your Personal Information and Data Protection’ sections so that you understand our approach towards the use of your personal data.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, address, telephone number and email) to better provide you with the required services, or information. We would therefore use your personal information in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any goods or services supplied to you
  • create products or services that may meet your needs.

To optimise our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

These third parties will not use your personal information for any other purposes than what we have agreed with them. Cool Apple requests those third parties to implement adequate levels of protection in order to safeguard your personal information.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website. Please also read our Cookies Policy which can be found here.

We aim to keep our information about you as accurate as possible. If you would like to review, change or delete the details you have supplied us with, please contact us as set out below.

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

Controlling your Personal Information and Data Protection

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Cool Apple are fully compliant with the General Data Protection Regulations 2018 (2016/679/EU). The nominated Data Controller is Lisa Friel.

Cool Apple’s detailed Data Protection Act Policy can be supplied upon request to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2016. There are no fees for this. If you would like a copy of the information held on you please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk. You must include proof of your identity. All responses will be dealt with within 40 days.

If you believe that any information we are holding on you is incorrect or incomplete or if you would like your details removed from our database please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Coole Apple VAT registered No. Registered in England No. 06838557

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Cocktails ✔️ Cosy fairy lights ✔️ Fave spot on the sofa ✔️ Let the Netflix binge commence!  

📸 @allthefoodanddrink on insta. 

Get your hands on our new cocktail cans and enter TRIAL25 to get 25% off in February: https://theciderstore.net/collections/friels

Cocktails ✔️ Cosy fairy lights ✔️ Fave spot on the sofa ✔️ Let the Netflix binge commence!

📸 @allthefoodanddrink on insta.

Get your hands on our new cocktail cans and enter TRIAL25 to get 25% off in February: theciderstore.net/collections/friels
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4 hours ago

Comment on Facebook

Any friels face mask just got my crumpton oaks one today💋

It’s like dancing on the floor but with a bit more of a rush of blood to the head 🙃

It’s like dancing on the floor but with a bit more of a rush of blood to the head 🙃 ... See MoreSee Less

2 days ago

Comment on Facebook

Dance with the one that brought you ...’Friels’ (Shania Twain) 😆

TO SPREAD THE NEWS OF OUR BIGGER CANS AT JUST 5.5%, WE DECIDED TO WRITE THIS ENTIRE POST IN BIGGER LETTERS. GET YOURS ON THE CIDER STORE AND ENTER TRIAL25 TO GET 25% OFF IN FEBRUARY: https://fal.cn/3dxhH

TO SPREAD THE NEWS OF OUR BIGGER CANS AT JUST 5.5%, WE DECIDED TO WRITE THIS ENTIRE POST IN BIGGER LETTERS. GET YOURS ON THE CIDER STORE AND ENTER TRIAL25 TO GET 25% OFF IN FEBRUARY: fal.cn/3dxhH ... See MoreSee Less

6 days ago

Its Random Act of Kindness Day. Who deserves a little something from us? Tag your loved ones, friends, co-workers, neighbours, or just someone random and we’ll pick 5 winners. 

They’ll get the finest selection of Friels products sent straight to them! Competition closes tonight - be quick! ⌛

Over 18s only (we’ll check). Competition is open to UK residents only and closes Wednesday 17th at 11.59pm. The winner will be selected within 5 days of the closing date. Good luck!

It's Random Act of Kindness Day. Who deserves a little something from us? Tag your loved ones, friends, co-workers, neighbours, or just someone random and we’ll pick 5 winners.

They’ll get the finest selection of Friels products sent straight to them! Competition closes tonight - be quick! ⌛

Over 18s only (we’ll check). Competition is open to UK residents only and closes Wednesday 17th at 11.59pm. The winner will be selected within 5 days of the closing date. Good luck!
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1 week ago

Comment on Facebook

Delicious prize I would love to nominate my keyworker husband Alun Williams as he is working really hard picking and packing groceries ready for home deliveries for the customers that need it the most he has been going into work for 4am every morning since the pandemic began I am so proud of him I think he deserves a lovely tasty treat ♥️🤞🙂

I think that my lovely daughter Holly Foskett would love some cider xx Would be perfect for Holly and her housemates when they return to university in a couple of weeks xx

I would like to nominate my lovely friend Zoe Faben Spilsbury Who has been working incredibly hard for The East Midlands Ambulance Service and has been helping lots of people in this past year, all while being an amazing mum and lovely friend, she definitely deserves a special treat 🙂 #RandomActsOfKindnessDay

My boyfriend Stephen Taylor he drives my mum to the hospital all the time , at one stage every week so that she can get her cancer treatments 💖 this means he’s had to quarantine with me and he deserves the world just for putting up with me

My heart is feeling quite warm seeing all of these adverts for random acts of kindness, it’s one of the kindest things you can do , I’ve helped and treated people in the past and it seems to have a loading effect on them , no one ever knows how someone is feeling inside so the biggest thing you can do is be kind ❤️. I would like to nominate my husband Mike James , he does absolutely everything for us, he even worked seven days a week through the first lockdown because you can’t turn overtime down xx

Thank you so much Friels Cider for my prize me and the wife are enjoy so much and thank again

#Friels cider sounds so refreshing and nice, I can just imagine it poured over crushed ice, Sharing with family and sitting in the sun, Remembering past summers when holidays were fun! But soon this pandemic will come to an end, And Il share my #Friels cider with all of my friends!! 🙏 🥂 🍾 💕 Josie Bicknell

I’d love to nominate my 86 year old Dad Brian Hunt. Despite suffering from skin cancer he still continues to do the shopping for the housebound residents on his old age complex. He finds joy in helping others and he really is the kindest man ever 💙 #RandomActsOfKindnessDay. Tagging his granddaughter Rebecca Elsey

I nominate Jess Cozens who is amazing, she puts others first and has been so supportive to me this year, which has been a difficult year. She is training to be a maths teacher during this difficult time. She is amazing. ❤

I will nominate myself I’m afraid as I’m the only one in my circle who drinks cider. I took work for the NHS as a paramedic and would love to crack open a can or two on my weekend off please.,

I would love to nominate my daughter Emma Lou a hard working key worker who has worked all through lockdown, but now has to isolate herself. She deserves a lovely treat. 😍 #RandomActOfKindnessDay

Liana Hyde needs some of this in her life for putting up with me working from home, homeschool x2 and working! And it is almost back garden BBQ season👍 so some lovely cider 💕 would be very much appreciated 🤞😷

Would love to nominate my mum Maureen Walters who has been my rock since my husband passed away suddenly during the first lockdown and has been there for my 8yr old son and I since!

I tag my husband as he works in a primary school and he has been making sure that his school is safe, secure and deep cleaned to enable key workers, vulnerable children and staff to come to school safe. He is appreciating the half term! ♥ Kristian Cooksey

I'd love to nominate my fiancé Callum John Lawrence Newton - he has been a teacher for 9 years, and this last year he has worked so hard to ensure that his students still get the best education ❤

My daughter Karry Thomson would love this and during my illness she always made me giggle 🤭

I'd like to nominate my daughter jasmine as she's been helping me look after her dad who is blind and her brother who is visually impaired in lockdown

I'd love to nominate my partner who has worked really hard through all the lockdowns! I can't tag him as he isn't on Facebook, but he'd love this! 😍💖

I would like to nominate myself as nobody ever nominates me so I can have a nice treat instead of always giving to others it would actually be nice to receive for a change

My lovely dad who has been shielding on and off since last March, without moaning or grumbling. Miss him very much!

I would like to nominate my mother in law Maureen Hadfield , although she is old enough to retire she has carried on working as a hospital cleaner at our local nhs Hospital, going in doing early morning shifts to make sure the frontline staff can work in a clean environment

I am nominating my daughter Fliss Kempson who has been working tirelessly as a frontline worker in ITU at Liverpool Heart & Chest Hospital x

My beautiful bestie Louise Cadd. Shes always got a smile on her face even though she’s having a tough time of it. She so deserves this xx

Nominating Diane Radford for being an awesome homeschool teacher

I nominate my husband. He is being so supportive through difficuilt times.

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Alexa, play my Friday night playlist on Spotify 💁‍♀️🍹 

📸 @livslifeandhome on Insta.

Have you tried our new flavours yet? Use TRIAL25 on The Cider Store to get 25% off in February: https://fal.cn/3dmVx

'Alexa, play my Friday night playlist on Spotify' 💁‍♀️🍹

📸 @livslifeandhome on Insta.

Have you tried our new flavours yet? Use TRIAL25 on The Cider Store to get 25% off in February: fal.cn/3dmVx
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2 weeks ago

Comment on Facebook

I had my free sample delivered this week thank you! 😍