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Legal & Privacy Policy

Legal

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cool Apple Ltd’s relationship with you in relation to this website.

The term “Cool Apple Ltd” or “us” or “we” refers to the owner of the website whose registered office is Cool Apple Ltd, Unit 4, Manor Farm, Churchend Lane, Charfield, Gloucestershire, GL12 8LJ. Our company registration number is 06838557. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Cool Apple’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Cool Apple and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Cool Apple. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Cool Apple takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Internet copyright notice

This website and its content is copyright of Cool Apple – © Cool Apple 2009. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Privacy Policy

We respect the privacy of everyone who visits this website. As a result we would like to inform you regarding the way we would use your personal data. We recommend you to read this ‘Privacy Policy’ and ‘Controlling your Personal Information and Data Protection’ sections so that you understand our approach towards the use of your personal data.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, address, telephone number and email) to better provide you with the required services, or information. We would therefore use your personal information in order to:

  • respond to queries or requests submitted by you
  • process orders or applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • anticipate and resolve problems with any goods or services supplied to you
  • create products or services that may meet your needs.

To optimise our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

These third parties will not use your personal information for any other purposes than what we have agreed with them. Cool Apple requests those third parties to implement adequate levels of protection in order to safeguard your personal information.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website. Please also read our Cookies Policy which can be found here.

We aim to keep our information about you as accurate as possible. If you would like to review, change or delete the details you have supplied us with, please contact us as set out below.

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

Controlling your Personal Information and Data Protection

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Cool Apple are fully compliant with the General Data Protection Regulations 2018 (2016/679/EU). The nominated Data Controller is Lisa Friel.

Cool Apple’s detailed Data Protection Act Policy can be supplied upon request to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2016. There are no fees for this. If you would like a copy of the information held on you please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk. You must include proof of your identity. All responses will be dealt with within 40 days.

If you believe that any information we are holding on you is incorrect or incomplete or if you would like your details removed from our database please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email info@frielscider.co.uk.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Coole Apple VAT registered No. Registered in England No. 06838557

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Our cider is typically made using three juicy eating apple varieties from our Herefordshire and Worcestershire orchards. 🍏🍎

Since weather conditions vary from year to year, each year’s apple crop has a slightly different flavour. That Perfectly Imperfect natural variation is what makes our cider so special.

Our cider is typically made using three juicy eating apple varieties from our Herefordshire and Worcestershire orchards. 🍏🍎

Since weather conditions vary from year to year, each year’s apple crop has a slightly different flavour. That Perfectly Imperfect natural variation is what makes our cider so special.
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2 days ago

2020 is the year of Staying In-In 🙄

But that doesn’t mean you can’t share some good food and drink at home. A quick meze platter and a can of Friels cider are all you need to make a night of it (and makes a refreshing change from Zoom quizzes, just sayin’).

2020 is the year of Staying In-In 🙄

But that doesn’t mean you can’t share some good food and drink at home. A quick meze platter and a can of Friels cider are all you need to make a night of it (and makes a refreshing change from Zoom quizzes, just sayin’).
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4 days ago

Comment on Facebook 2020 is the year of ...

That looks lovely. Weather here tonight is more cottage pie and hot chocolate kinda thing, unfortunately, but the sun is coming out next week!

I'd love to be able to buy it from somewhere but no stocks locally 😥😥

Right then, who’s in need of a pick-me-up? We’re giving away 12 cans of our award-winning cider for you to keep to yourself (or brag about in the group chat, totally up to you). For a chance to win, tell us your favourite spot for a relaxing drink. We’ll pick one comment at random to win.

Comp closes 23:59 on Tuesday 30th June. Over 18s only (we’ll check) full ts+cs here: fal.cn/38Qb1
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2 weeks ago

Comment on Facebook 10158769708393627

Our fav spot is up the garden by our pond, watching dragonflies and the fish, birds in the trees and hearing people walking past on the cuckoo trail behind our garden.

In my little garden listening to the nature birds song buzzing bees and watching the butterfly’s flutter by

In the back garden chilling with the hubby. Never tried this cider but cider is my drink. Good luck everyone 🤞

My favourite place is sitting in our wildflower garden listening to and watching the birds, bees, butterflies and voles . Perfect to relax with a cool drink and enjoy nature.

As long as it's a beautiful evening - in the garden - plenty of ice and with friends and family Friels Cider it's my favourite spot for a relaxing drink!

The bath. Hot bath, cold drink. I refer to it as an alcho-bath. Very relaxing. Enjoy in moderation

At our static caravan in Dolwen mid Wales overlooking the Welsh hills so peaceful thank you for the opportunity

In my little garden on a warm summers night with my beautiful daughter Holly and my lovely husband Nigel xx

On the sofa when the kids have gone to bed 🍷

Lovely, Liked and Shared <3 The perfect spot for relaxing is by the stream at Bourton on the Water - Although we haven't visited this year and found a relaxing spot in the garden instead 😂 Susan Hearne 😂

My favourite spot is sitting on the patio of our new (built in 1819) house with our rabbits watching us from the shed with a cold cider.

Sitting in my kayak on a hot summers day in the middle of a calm quiet lake! You canna beat it !

Sat up in Garth Farm, Capel Curig watching the sunset towards Snowdon

I'm actually just enjoying have a drink in my back garden at the mo. Fruity Friels , bit of sun... Perfection 👌

On my settee with my lovely hubby watching tv, once the kids have been bathed and put to bed ♥️

My favorite place for a relaxing drink would have to be out my garden on a sunny day while sunbathing 😋 There's no place like home 😎

Sitting out on my patio on summers evening having an ice cold cider

Padstow always drink cider when in cornwall

Sitting in our garden on a lovely warm day with my family.

In garden chilling with my husband and the kids we both love cider

My favourite spot is on the patio in the warm breeze after a hot sunny day. And relax.............

Definitely down on the beach looking across to the isle of wight watching the sailing ships go by

Sitting in the arm chair with a nice cold cider after a busy day

The best way to relax in small amount of time, this hits the spot

Back garden, day over, sun setting over the hedge

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Me: Urrrrgh I hate all this social distancing. I can’t wait for a night out with my mates.

Also me: ……

Me: Urrrrgh I hate all this social distancing. I can’t wait for a night out with my mates.

Also me: ……
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3 weeks ago

Be thankful for what you have; you’ll end up having more.”
 
Truer words have never been said. Our 500ml glass bottle is now available in Morrisons. 👌

"Be thankful for what you have; you’ll end up having more.”

Truer words have never been said. Our 500ml glass bottle is now available in Morrisons. 👌
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3 weeks ago

Comment on Facebook "Be thankful for ...

Splendid beverage on these lovely midsummer evenings.. 🍏

And on that note ! ! !