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Privacy Policy

Privacy Policy

This privacy policy sets out how Cool Apple Ltd uses and protects any information that you give when you use this website.

Cool Apple Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Cool Apple Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st January 2009.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill a form on the website there will only be an ‘opt in’ option please only tick that box if you are happy for your personal details to be passed to third parties for direct marketing purposes. You may change your mind at any time please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email You must include proof of your identity.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Cool Apple Ltd are fully compliant with the Data Protection Act 1998. The nominated Data Controller is Lisa Friel, Data Controller.

Cool Apple Ltd.’s detailed Data Protection Act Policy can be found here.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LN or email You must include proof of your identity. All responses will be dealt with within 40 days.

If you believe that any information we are holding on you is incorrect or incomplete or if you would like your details removed from our database please write to Lisa Friel, Data Controller, Cool Apple Ltd, PO Box 1091, Cheltenham, Gloucestershire, GL50 9LNor email

What we collect

We may collect the following information:

first name

last name

date of birth


contact information including email address and telephone number

demographic information such as postcode

preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will use contact information provided to contact competition winners of promotions we run

Data obtained from promotions will not be used outside of the specified promotion or shared with any third parties.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not;

Google analytics – Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Age Verification (AgeVerified) – this stores your age so you are allowed access on your next visit

Destination of the redirect (OriginalDestination) – this takes the user to the page they requested access to on first visit to the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


  • Just because @recordstoreday has been and gone for 2018, it doesn’t mean that these independent music shops don’t need you anymore - they need you now more than ever! 
We hope that our record store profiles these past few months have either resulted in you visiting your local record store or at least left you thinking you’d like to! 
Remember, people that run these shops are super friendly and they work hard to make you feel as welcome as possible from the minute you walk in the door, including Alison Wressell from Vintage and Vinyl.
➡️ First impression you want to make on people visiting your store: Good wide range of music, friendly, non-judgemental, knowledgeable and helpful.
➡️ Favourite vinyl (classic or newly released): One from my formative year...Prefeb Sprout - Steve Mc Queen.
➡️ What would you say to encourage people into your store to buy vinyl for the first time: We also sell wine, craft beer, and small batch gin - and Pro-Ject turntables if you have a change of heart! .
Vinyl isn’t just for @recordstoreday, it’s for life. Get out there and continue to support independent record stores across the UK that work so hard to bring you new and old music in the timeless format that is vinyl.
#RSD18 #RecordStoreDay #RecordStores #Vinyl #VinylCommunity #Records #Cider #CraftCider #Music
  • Can you believe that after all these months of planning and talking about vinyl, it's @RecordStoreDayUK tomorrow!
Make sure you'll be spending at least part of your Saturday, if not all of it, in an independent record store near you and raise a glass of Friels to the people behind them.
#RSD18 #RecordStoreDay #RecordStores #Vinyl #Cider #Friels #FrielsCider #Independent
  • The countdown is now on until @recordstoreday 2018, this Saturday 21st April. Since becoming Official Cider Partner for this annual event, we've been introducing you to some of the independent record stores we've been working with, to encourage you to get out there and explore your local stores.
If you live in the Leicestershire area, then why not make it your mission to visit @TheAtticAshby this weekend, especially as Owner Ben Duncombe will be putting on quite a show for the big day! Here's a little bit more about Ben and his store...
➡️ First impression you want to make on people visiting your store: Wow this takes me back to proper record stores.
➡️ Favourite vinyl (classic or newly released): My favourite album at the moment is future islands the far field 5 out of 5 all day long.
➡️ What would you say to encourage people into your store to buy vinyl for the first time: I would say come and see it and it speaks for itself. We have 2 listening stations with loads of independent music waiting to be heard. We have a stage for acts to come and perform. Our own events which are always packed out and fun. Our own label “TAAR” which supports bands and acts and shows them how they can make money from the music industry. But mainly “you may not be a  vinyl fan when you enter but you will be when you leave”.
Be sure to check out @TheAtticAshby as they host a number of live acts throughout the day this Saturday all in celebration of @recordstoreday 2018. 
#RSD18 #RecordStoreDay #RecordStores #Vinyl #Cider #Friels #FrielsCider
It’s less than a week until @recordstoreday (21st April) and as Official Cider Partner we want to celebrate by offering an epic bunch of prizes for all you vinyl lovers!
This includes - Limited edition Friels turntables - @regaresearchuk amp and speakers
- £200 record store voucher - 4x cases of Friels vintage cider
For your chance to win, tag below who you’d invite around to spin some vinyl with at your very own @recordstoreday party.
Support independent record stores in the UK and get involved! #RSD18 .
Competition closes on Sunday 22nd April. T&Cs: https:/
#RecordStore #RecordStoreDay #VinylCommunity #Records #Cider #CraftCider #Music #win #MusicLovers #Vinyl #Giveaway #FrielsCider #RecordStoreDay18
  • We're loving our partnership with @recordstoreday and the launch parties were immense. We've met some great people, discovered some brilliant vinyl and enjoyed a can or two of Friels. Let us know if you sampled a Friels at your local record stores #RSD18 launch party!?
#RecordStoreDay #RecordStores #Vinyl #Cider #CraftCider #FrielsCider #Friels
  • Independent record stores can be found all across the UK, with Scotland having its fair share of shops too. This includes the guys at Assai Records, who we're proud to support as part of @recordstoreday 2018. They don't just have the one store but two - @AssaiRecords in Dundee and @AssaiRecordsEdinburgh in the capital. ➡️ First record store visited: The old Our Price in Dundee's Murraygate, where our manager Andy once worked. My first purchase from there was Erasure's